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From a short, sharp project to everything but the kitchen sink.
Everything from audits to competition analysis, value propositions to message hierarchy, and information architecture.
From attracting interest to converting new customers and educating existing ones, all with content formats and SEO built-in.
One-off email newsletters, promotional eDMs, or full lifecycle communications with the logic and timing all worked out for you.
Improve task completion rates while accounting for multiple variables, personas and situations.
Streamline user flows for optimal completion rates. Know what to say and, more importantly, what to skip.
FAQs that educate and improve task completion rates. Strategies for new vs repeat customers.
Banner copy that clicks for your site, for advertising or your favourite social media channels.
Branded videos that capture attention to educate, entertain, engage and drive conversion.
Fast, scannable copy that tells a story or educates existing or prospective customers or clients.
Brochures and sales sheets that share your story and solutions, and drive calls to your sales team.
Thought-leadership pieces to publish on your site, on LinkedIn or in industry publications.
Nailing the message or tweaking your offerings to improve sales and comprehension.
An in-house workshop to create a voice and style for your business that builds trust and awareness.
Get your website visitors where they need to be with insight-led navigation.
Everything customer-facing from functionality to UX content design.
I deliver solutions that work across borders and don't break technical constraints.
I care about your bottom line. I'll work with you to make sure our project is measurable and meaningful.
Briefs are boring and often open to interpretation. Instead, I partner with you to work out exactly what you need.
I have Google Analytics and forms on this site so cookies are installed and I collect some of your data. Nothing creepy, though. Seriously, it’s just the stuff you’ve been sharing with every website for, like, forever. That said, I do take your privacy seriously. Info you enter in my forms is for my eyes only and kept secure.
One last thing: by continuing to browse and use my website, you’re agreeing to comply with and be bound by my Disclaimer, Privacy Policy, and Terms.